Privacy Policy
In-House Social is an internal agency operating system for client content planning, production, publishing, messaging, analytics, ads coordination, and business operations.
Last updated: October 15, 2026
We collect account details, role and client assignments, messages, calendar items, schedule records, content plans, publishing metadata, analytics, media references, connected account identifiers, and operational activity needed to provide the service.
When a client or authorized team member connects Meta, Instagram, Facebook, TikTok, Dropbox, QuickBooks, or another provider, we store tokens and account identifiers securely so the app can publish approved content, sync analytics, route engagement, and show account status.
We use information to operate client workspaces, coordinate internal production, send notifications, manage schedules, prepare and publish content, analyze performance, support ads workflows, and maintain security and audit history.
We use Supabase for authentication, database, and storage services, and Vercel to host the web application. Enabled AI features may process content you supply, selected connected-social data, and relevant workspace context to provide the requested feature. Text AI requests are processed by OpenAI. Some Studio media-generation requests are processed by MuAPI and may include the generation input and selected source media. We use these providers to operate the service.
Client data is scoped by workspace and role. Client users do not see internal agency notes, internal tasks, or unrelated client data. We do not sell personal information.
Operational records are retained while a workspace is active and as needed for business, legal, security, and audit purposes. Authorized users may request data deletion through the instructions on our data deletion page.
Questions can be sent to RoseSantana@inhousesocial.com.